This course is geared towards professionals in leadership positions throughout the travel and tourism industry. Participants will learn how to state a strong case for the growing importance and benefits of diversity and inclusion and assess their own organizational culture before learning feasible strategies to manage and improve diversity.

Learning Objectives:

Upon completion of this course, the participant will be able to:

  • State a strong case for the growing importance of diversity and inclusion
  • Identify marginalized and under-represented groups in the Travel & Tourism industry
  • Assess existing organizational culture for diversity and inclusion
  • List five strategies for managing diversity in the workplace
  • Support the implementation of culturally authentic experiences


Included: PowerPoint presentation

Diversity in the Travel & Tourism Industry - PowerPoint